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Functionality Extension and Support
Functionality Extension and Support Our worldwide outsourcing centers have significant experience in the extension, maintenance and support of a broad spectrum of third-party IT systems and applications ranging in complexity and business industry. Our services include extending the functionality of the existing solutions, maintenance, technical support, administration enhancements, bug fixes, upgrades, and release management.

Our special core support teams operating across a number of our Offshore Development Centers deliver a combination of application maintenance and development services. This model is found to be especially useful for clients whose IT project assignments are unpredictable, and who seek for the opportunities to minimize the expenses resulting from hiring people at peak only to end up with little for them to do when business slows.

An essential part of our services is backed up by world-class distributed SDLC tools that cover our support, testing, release, and build management. A number of our maintenance and support employees are hired, managed and developed specifically for support work having their own career paths, training, and forums to ensure they have the all round skills required to deliver the services effectively. For critical issues we provide 24/7 service with the direct issue submission capability via Web, email, or phone. Should you choose to contract Global IT Outsourcing Group for maintenance and support for your company, we are sure you will be most satisfied with the high quality of our service available at the most efficient cost.

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